Support

Junoa is an iPhone app. For any problem, email support@juno-a.com. We answer within 24 hours.

Say which iPhone you use and what happened. A screenshot helps. Do not send your password.

Reset your password

1. On the sign-in screen, tap Forgot password?
2. Enter your account email, then tap Send code.
3. We send a 6-digit code to that email. Enter the code, then choose a new password.

If you signed up with Apple or Google, sign in with that button.

Delete your account

1. Open Profile, then the settings icon, then Account.
2. Tap Delete account and confirm.

The deletion starts at once and is permanent. If it fails partway, email us and we finish it. The privacy policy says what we delete and what stays.

Report a trip or a comment

• A trip: open the trip, open its menu, and tap Report trip.
• A comment: open the comment's menu and tap Report comment.

Block someone

Open the person's trip or comment menu and tap Block. You then no longer see their trips or comments. Blocked people in Account lists everyone you blocked.

Join the beta

Junoa is in beta on TestFlight. Request an invite with the form on the home page, or email support@juno-a.com. We add each person to the beta by hand.

Report a privacy problem

Email support@juno-a.com. The privacy policy lists your rights and says how fast we answer.